Marble Surface

Policies

"There is no better policy in a society then pursuing a health and safety of it's people"

- Ralph Nader

Marble Surface

Mask Policy

Properly worn masks are required for clients and therapists the entire session regardless of vaccination status! At this time due to the spread of the Delta and Omicron variants, in accordance with DOH and State policies and mandates, and in compliance with our malpractice insurance policies; we will require all clients and therapists to properly wear masks throughout the entirety of the session. Masks may be removed only for the duration of facial treatments; as soon as the treatment is concluded you must put your mask back on. We will continue to err on the side of caution with your health and safety as our top priority. We will stay up to date and keep you informed on the latest changes as they roll out. We thank you all for your understanding and patience as we continue to navigate these challenging times.

Cancellation Policy

Cancellation: A 24-hour notice is required for cancellation of an appointment, or you will be charged a $40.00 cancellation fee for the appointment. Payment is due before your next appointment.

Tardiness: Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to your appointment.

Sickness: Massage/bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition, if you have been diagnosed with, exposed to Covid-19 or are experiencing Covid-19 symptoms.

If it is within the 24-hour notice period, the cancellation fee may be waived.

All minors receiving services must be accompanied by a parent or guardian at all times. Parents or guardians must remain in the treatment room the entire session with any clients under 16 years old. Parents or guardians of clients 16 - 17 must remain in the building the entirety of the session. Additional waivers and/or informed consent forms may be required.  

Minor Services Policy