Frequently asked questions

What Covid-19 requirements do you have in place at this time?

We are excited to see so many in our community getting vaccinated and the state opening. At the time of this writing (7/5/21) our mandates to remain open as a business have not changed. We ask that if you are not vaccinated you wear a mask in the common areas of the building and throughout your session. If you bring in your vaccination card so we can update your health history (we will only ask for this once) you may remove your mask for your service. We are staying up to date on the changes being made and will update everyone as soon as our requirements change. We thank you for being patient and bearing with us as we continue to navigate these challenging times.  

Do you bill insurance?

We do not bill insurance at this time. You are able to pay by invoice and you can then submit that to your insurance for reimbursement (this is in no way a guarantee of reimbursement, that will depend on your specific coverage). If you prefer to use insurance and want a recommendation please let me know, there are several wonderful local therapists who accept insurance.

Can I pay over the phone?

For your security and ours we do not accept payment over the phone. If you wish to pay for someone's Massage session we offer several options, you can purchase a gift card in person, purchase an electronic gift card her on our website, or you can contact us at cantrellsbodyshop@gmail.com or text (253)234-5272 and we can send you an invoice that you can pay on your phone, mobile device, or pc.

What can I expect in my first session?

If you have not filled out the intake that was emailed to you, we will have you fill out a brief intake form. We will review any areas you would like to focus on, and any areas you would prefer avoided. For your comfort make sure you have practiced good personal hygiene, put hair up remove any jewelry that may get in the way or be uncomfortable during your session. Don't forget to bring your mask, for now they are mandatory for you and your Therapist. Your mask must be worn correctly the entirety of your  session and  while you are on the premises.

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